This Privacy Policy explains how 26pkr collects, uses, stores and protects your personal information when you access or use our platform. We are committed to handling your data responsibly and transparently.
We collect registration details, transaction records, device information and usage data necessary to operate your account and maintain platform security.
Your data is used to manage your account, process transactions in PKR, comply with KYC obligations and improve the platform experience for Pakistani users.
We do not sell your personal data. Limited sharing with verified service providers and compliance bodies occurs only where legally required or operationally necessary.
We apply industry-standard encryption, access controls and security monitoring to protect your personal and financial data from unauthorised access.
You have the right to access, correct or request deletion of your personal data. You may also object to certain processing activities subject to applicable law.
We use cookies and similar technologies to maintain sessions, remember preferences and analyse platform performance. Cookie settings can be managed in your browser.
Request a copy of the personal data we hold about you.
Correct any inaccurate or outdated personal information.
Request deletion of your data, subject to legal retention obligations.
Object to processing based on legitimate interests or direct marketing.
Receive your data in a portable format where technically feasible.
Request restriction of processing in certain defined circumstances.
This Privacy Policy (the "Policy") is published by 26pkr (the "Platform", "we", "us" or "our") and applies to all personal data collected, processed and stored by us in connection with your access to and use of the 26pkr website at https://26pkr.cam and any associated interfaces.
26pkr operates as an English-language online betting information and gaming platform primarily targeting Pakistani users. We are committed to protecting your privacy and processing your personal data in a transparent, fair and lawful manner consistent with applicable data protection principles.
This Policy should be read alongside our Terms & Conditions and our Responsible Gambling Policy, both of which form part of your agreement with 26pkr.
We collect personal data in the following categories depending on how you interact with the Platform:
When you create an account, we collect: full legal name, date of birth, residential address (including city — for example, Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan or Peshawar), email address, phone number and username.
To comply with KYC obligations, we may collect copies of government-issued photo identification, proof of address documentation, selfie or liveness verification images and additional verification documents as requested.
We collect records of deposits, withdrawals, wagers, winnings and transaction histories. All financial data is processed in PKR. Payment method references — such as those relating to Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank or Bank Alfalah — are collected as part of transaction processing. These payment providers are referenced for context only and do not endorse or support this Platform.
We automatically collect: IP address, browser type and version, operating system, device identifiers, screen resolution, time zone settings (we use Pakistan Standard Time, PKT/UTC+5, as our primary reference), session timestamps, pages visited and referring URLs.
If you contact our support team via live chat or email, we retain records of those communications, including the content of your messages and any attachments, for service quality and compliance purposes.
We collect data about how you use the Platform — including game preferences, betting patterns, session duration and feature usage — to personalise your experience and for responsible gambling monitoring purposes.
Any additional information you voluntarily submit to us — for example, through account preference settings, surveys or promotional entries — is collected and processed in accordance with this Policy.
We process your personal data for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating, maintaining and administering your account, including login authentication and account security. |
| Transaction Processing | Processing deposits, withdrawals and wagers denominated in PKR; maintaining accurate financial records. |
| KYC & Compliance | Verifying your identity and age; complying with applicable anti-money laundering and compliance obligations. |
| Customer Support | Responding to queries, resolving complaints and providing account assistance via live chat and email. |
| Responsible Gambling | Monitoring account activity for indicators of problem gambling; applying and enforcing account limits and self-exclusions. |
| Security & Fraud Prevention | Detecting, investigating and preventing fraudulent, abusive or prohibited activity on the Platform. |
| Platform Improvement | Analysing usage patterns to improve platform functionality, content relevance and user experience. |
| Marketing Communications | Sending promotional offers and updates where you have provided consent. You may opt out at any time. |
| Legal Obligations | Complying with applicable laws, regulations and lawful requests from competent authorities. |
We process your personal data on one or more of the following legal bases:
26pkr does not sell, rent or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only where necessary and proportionate:
We engage trusted third-party service providers to support platform operations — including payment processing, KYC verification technology, cloud hosting, fraud detection, customer support software and analytics tools. These providers act as Data Processors and are contractually required to process your data only on our instructions and to maintain appropriate security standards.
We may disclose personal data to competent regulatory authorities, law enforcement agencies or courts where required to do so by applicable law, lawful order or to protect the rights, property or safety of 26pkr, our users or the public.
In the event of a merger, acquisition, restructuring or sale of all or part of the 26pkr business, your personal data may be transferred to the acquiring entity, subject to the same data protection obligations described in this Policy.
26pkr and its service providers may process and store your personal data in countries outside Pakistan. Where personal data is transferred internationally, we take reasonable steps to ensure that appropriate safeguards are in place to protect your data to a standard consistent with this Policy.
By using the Platform and submitting your personal data, you acknowledge that your data may be transferred to and processed in countries other than Pakistan, where data protection laws may differ from those in force in your jurisdiction.
We retain your personal data for as long as your account remains active and for a reasonable period thereafter as required to fulfil the purposes described in this Policy and to comply with applicable legal, regulatory and compliance obligations.
Specifically, financial transaction records and KYC documentation are typically retained for a minimum period mandated by applicable anti-money laundering regulations. Communications data is retained for a period sufficient to address any related complaints or disputes.
Upon account closure, we will delete or anonymise personal data that is no longer required, subject to any overriding legal retention obligations. You may request information about the specific retention periods applicable to your data by contacting us at [email protected].
We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss or destruction. Our security measures include, but are not limited to:
While we apply stringent security measures, no internet-based platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account login credentials and for notifying us promptly at [email protected] if you suspect any unauthorised access to your account.
We use cookies and similar tracking technologies on the Platform to support essential functionality, remember your preferences and collect anonymous usage analytics. The following categories of cookies may be in use:
These cookies are strictly necessary for the Platform to function correctly. They enable core features such as session management, login authentication, account security and platform navigation. You cannot opt out of essential cookies while using the Platform.
These cookies remember your preferences — such as your preferred language, currency display (PKR) and layout settings — to provide a more personalised experience.
We use analytics tools to collect anonymised data about how users interact with the Platform — including pages visited, session duration and device type. This data is used to improve the Platform and is not linked to your individual identity.
Where you have provided consent, marketing cookies may be used to deliver relevant promotional content and measure the effectiveness of campaigns. You may opt out of marketing cookies at any time by adjusting your cookie preferences or browser settings.
Subject to applicable law and certain exceptions, you have the following rights in respect of your personal data processed by 26pkr:
To exercise any of the above rights, please contact our support team at [email protected]. We will respond to all valid requests within a reasonable timeframe and will not charge a fee for exercising your rights in ordinary circumstances.
If you have reason to believe that a minor has registered on the Platform or submitted personal data to us without appropriate parental or guardian consent, please contact us immediately at [email protected].
The Platform does not contain external links to third-party websites as part of its standard navigation. However, if you access the Platform from a third-party source or if our payment processing infrastructure briefly redirects you through a third-party payment gateway, please be aware that those third-party services operate under their own privacy policies, for which 26pkr bears no responsibility.
We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of 26pkr.
Where you have provided consent during registration or subsequently, we may send you promotional communications about platform features, sporting events (including Pakistan cricket matches, PSL T20 fixtures, ICC tournaments and other major events), bonus offers and account updates.
You may opt out of marketing communications at any time by following the unsubscribe instructions in any marketing email, adjusting your account notification preferences or by contacting us at [email protected]. Opting out of marketing communications will not affect transactional or account-related communications, which are necessary for the operation of your account.
26pkr reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, operational practices or platform features. Where amendments are material, we will endeavour to provide notice through the Platform — for example, by updating the "Last Updated" date displayed at the top of this page or via an in-platform notification.
Your continued use of the Platform following publication of any amended Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically. If you do not agree with any amendment, you must cease using the Platform and may request account closure in accordance with our Terms & Conditions.
If you have any questions, concerns or requests relating to this Privacy Policy or the processing of your personal data, please contact the 26pkr data support team using the following details:
Please include your registered account username and a clear description of your request or concern. We will acknowledge receipt of all formal privacy-related requests promptly and aim to respond fully within a reasonable timeframe consistent with applicable law.
For general platform queries not related to data protection, you may also refer to our FAQ page for quick answers to common questions from Pakistani users.
We built 26pkr with data responsibility in mind — from the moment you register to every transaction processed in PKR. If you have questions about your data rights, our support team is available 24/7 to help.
By using 26pkr you confirm you are 18+ (or the higher minimum required by the operator/license jurisdiction) and agree to this Privacy Policy. Gambling involves financial risk. Local laws may restrict gambling in Pakistan.